The botnet attack has been annoying the Internet facilities across the country, especially South India, as of now, over 60,000 BSNL broadband modems are victims of this malware. One can identify this if the Internet connection keeps fluctuating and the red LED is turned on on the modems.
Though the BSNL authorities have rectified the problem at the National Internet Backbone’s internal modems, it has to individually reset modems given to customers. Officials from Hyderabad Telecom believed about 45 per cent of broadband connections were affected by this strange bot attack.
Authorities are now planning to deploy individual service faculty to the issue location. M. Alivelu, Depuy General Manager said that the corporation had established a control room to attend calls of customers on the issue.
“Customers who have lost broadband connections can lodge complaints at 040-23231504 between 8 am and 8 pm or can visit the nearest customer service center along with their modems between 10 am and 5 pm for quick resolution of the issue,” he said.
Following the unauthenticated comments made by the people, the Broadband Services Dy GM P. Murali clarified that the devices were manufactured and designed in India, they’re not Chinese products.
It all started on Wednesday night across Karnataka Telecom Circle. R. Mani, chief general manager, BSNL, Karnataka Telecom Circle, stated that the modems supplied by three specific vendors suffered the malware attack.
However, the authorities disclosed a brief method to get rid of the botnet attack. They urged the subscribers to reset their modems, the statement read:
BSNL broadband subscribers can also reset the modem by following these procedures: open modem page (http://192.168.1.1); enter modem user/password; click on access management tab; click on activate acl radio button; save and reboot the modem.